chrisarm01
started getting some good support, I thought...and now nothing..problem not resolved, just no more responses, good stuff
j
jiawei.kek
chrisarm01: Hi there, apologies as I was away for the past week due to personal matters. I believe I replied to you since. Do drop us an email again if needed. Thanks
j
jiawei.kek
Hi there, please drop us an email at support@taskade.com We'll help you out there.
chris.armistead
Everything I am doing is leading me into a loop, there is no billing information, but i am on a custom plan, I cannot upgrade but it takes me to the upgrade screen, if I try to buy more credits it asks me to upgrade plans...I cant view or change my payment information
j
jiawei.kek
chris.armistead: Hi there, I believe I replied to your email regarding this. Do check it out. Apologies for the delay.
chris.armistead
I have an unlimited plan and now it is telling me to buy more credits... how is that unlimited?
chris.armistead
I cant even access my payment information to make changes here. This is incredibly frustrating
chris.armistead
I am on a custom plan and now it is telling me I have to buy a plan! And it wont me do that either.