Thanks for the candid feedback, Chris! We hear you — faster response times matter. Our support team is available via live chat on taskade.com, and for account or billing issues our team typically responds within a few hours. If you have an urgent issue, please reach out directly through the Help menu (? icon) in the app.

In the meantime, our community at taskade.com/community is super active and can help with quick answers. You can also check taskade.com/blog for guides on common workflows. We're continuously investing in support — appreciate you flagging this!

Thanks for sharing this idea! We're tracking your feedback and votes like yours help us decide what to build next.

See everything we've shipped recently: Changelog | Product Updates

Keep the ideas coming — your feedback shapes Taskade!

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We've been shipping fast — 100+ releases in the past few months — and your feedback helps us prioritize what to build next.

Keep the ideas coming — every vote matters!

We're here to help! Reach us at: (1) support@taskade.com, (2) In-app chat (bottom-right), (3) taskade.com/community. We're expanding our support team.

Need more help?

→ https://taskade.com/community

→ https://taskade.com/help

started getting some good support, I thought...and now nothing..problem not resolved, just no more responses, good stuff

Hi there, please drop us an email at support@taskade.com We'll help you out there.

Everything I am doing is leading me into a loop, there is no billing information, but i am on a custom plan, I cannot upgrade but it takes me to the upgrade screen, if I try to buy more credits it asks me to upgrade plans...I cant view or change my payment information

I have an unlimited plan and now it is telling me to buy more credits... how is that unlimited?

I cant even access my payment information to make changes here. This is incredibly frustrating

I am on a custom plan and now it is telling me I have to buy a plan! And it wont me do that either.